Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.fentech.co (the “Site”).
In this privacy statement references to “we”, “us”, “our”, “The Company”, are references to “Fentech Ltd”.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using cookies. “Cookies” are data files which uniquely identify your browser and provide us with information on how you use our website. These do not specifically identify the user and they help us improve your experience while navigating through our website. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org

We use Google Analytics to help us measure traffic and the use of our website. Google Analytics generates statistical and other information by means of cookies stored on users computers. It generates reports that assists us in improving our service. We collect and use this analytics information in such a way that it cannot reasonably be manipulated to identify any particular individual user. Google’s privacy policy is available at: www.google.com/privacypolicy.html

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We will never share your Personal Information with third.

SECURITY
We have employed suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We are respect your privacy and are committed to ensuring that your information is secure. In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when enquiring.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, we are not responsible for the privacy policies of other websites and therefore for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

CONSENT
By using our Website, you therefore consent to the collection and use of your personal information by us as detailed in this privacy policy.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION
If you have consented to our use of your information you may withdraw that consent at any time by emailing the address below.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@fentech.co or by mail using the details provided below:

Fentech Ltd. Bank House Farm, The Delph, Spalding, LIN, PE11 3JH, United Kingdom

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